Most software in Australian disability, aged care, and allied health was designed for one funding stream and bolted on the others. The result is duplicate client records, three logins for the same person, audit prep weekends, and a procurement bill that grows faster than caseload.
HealthOS is the platform we wished existed: full depth on the program you run today, one person record when you add the next program, transparent per-program pricing, and AI features that respect Australian regulatory rules — pseudonymised by default, with clinical notes excluded from external services entirely.
We are Australian-owned, Australian-hosted, and accountable to Australian healthcare buyers — not a US platform with an AU sales office.
The facts a procurement officer or quality manager checks before booking a call.
2025
Australian-incorporated; Sydney-based core team.
NDIS, aged care, allied health
Full depth per program — not a unified-care shortcut.
Australia only
AWS ap-southeast-2 (Sydney) primary, ap-southeast-4 (Melbourne) disaster recovery. No customer data leaves Australian regions.
Essential Eight ML2 controls
SOC 2 Type 1 audit scheduled Q4 2026; ISO 27001 alignment on the 2027 roadmap. Trust Pack available on request.
Foundation rollouts
First cohort of registered NDIS, aged care, and allied health providers onboarding through 2026; named case studies publishing from Q3 2026 once customers complete full audit and pay cycles on HealthOS.
Australian-owned
Independently funded, no offshore parent.
The four commitments that shape every product decision.
Every workflow in HealthOS is reviewed by people who have run NDIS, aged care, or allied health operations — claim coordinators, plan managers, Directors of Care, AHPRA-registered clinicians. Engineering decisions sit downstream of operator decisions, not the other way around.
PACE/PRODA transition, SIRS Priority 1 timelines, CHSP DEX quarters, AHPRA expiry, SCHADS Award 2010 — these are not configurations layered on a generic care platform. They are core schema and logic shipped with the product.
Every AI feature is labelled, pseudonymised before any external call, and held for human review before reaching a participant file or PRODA submission. Clinical note bodies, behaviour support plans, and counsellor notes never leave the Australian data boundary — and are excluded from external AI services entirely.
We are in foundation rollouts. We do not publish customer logos we have not earned, we do not invent testimonials, and we do not claim certifications we have not yet completed. The Trust Pack states exactly where we are today and exactly when each upcoming audit lands.
A client receiving NDIS, Home Care, and allied health appears once — not three times. Demographics, goals, cultural safety, and contact data update in one place; rostering and claims respect the same record.
Single-program organisations pay platform core plus that program only. Add programs as you grow; bundle discounts of 20% (two programs) or 45% (three) instead of penalties for breadth.
Customer data lives in AWS Sydney with Melbourne disaster recovery. Sales, onboarding, and support all operate in Australian business hours — not a 14-hour follow-up loop with an offshore queue.
The Trust Pack covers security architecture, data residency, AI governance, audit posture, and migration patterns — the document procurement teams and Quality Managers need before approving a software change.