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NDIS

NDIS provider software — claims, roster, and audit-ready in one place

Built for registered NDIS providers under audit and claim-rejection pressure. Cut claim rejections, replace your forms vendor, and walk into Practice Standards audit with evidence already assembled. PACE and PRODA in the same product as your roster, your SCHADS payroll, and your plan management — no second platform fee.

National Disability Insurance Scheme

HealthOS Intelligence

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Capabilities

What NDIS teams get

Production-ready depth for this funding stream — rostering, claims, compliance, forms, and documentation. Shared with your other programs only when you choose to enable them.

Rostering & workforce

  • Shift rostering, recurring series & planner
  • AI roster draft and shift board publishing
  • Timesheets with SCHADS Award 2010 (penalties, loadings, allowances)
  • Travel time, shift-end questions & leave
  • Worker screening, credentials & training (HRM)
  • Structured worker onboarding checklists with visible progress
  • Skills-based matching and caseload views
  • Bulk staff invites and custom roles
  • Program leads scoped to NDIS only when you need them
  • Shift board — advertise unfilled shifts with published compliance requirements
  • Mobile worker app with offline shift notes and push alerts
  • Residential floor and wing view for SIL homes

Plans, claims & finance

  • NDIS plan enrolment, goals & budget tracking (six budget states)
  • PACE and PRODA claiming, batches & deep claim views
  • Pre-validation against price guide, registration group & remaining budget
  • Plan management module (self-managed, plan-managed & NDIA-managed pathways)
  • SIL homes, service records, SIL ratio checks & SIL-specific claims
  • Travel claim workflows and group program participant ratios
  • SDA property register alongside SIL operations
  • Support coordination (COS) workspace — activity, funding & documentation
  • Subcontractor agreements and invoice matching
  • Invoicing, NDIA remittance & outbound provider invoices
  • Delivered services, goal funding & funding notes

Clinical & documentation

  • Goal-linked progress notes and note review queue
  • Service agreements — draft, PDF, send for signature, portal sign-off
  • Forms studio and operational report suite (export-ready)
  • 36+ built-in form templates (intake, risk, agreements, reviews)
  • Forms and documents progress on every participant and worker profile
  • Send a secure link when someone else needs to finish paperwork
  • Cultural safety preferences on the person record
  • Mandatory child abuse reporting register with due-date tracking
  • Behaviour support plans & restrictive practices register
  • Incident register with investigation phases and NDIA deadlines
  • Medications, adverse drug reactions & documents
  • Appointments, tasks, risk assessments & person activity

Portals & intelligence

  • Participant and family portals (schedule, goals, messaging)
  • Sign service agreements and documents from phone or web
  • Representatives sign when you grant document permission
  • Families see onboarding progress for forms and documents
  • Secure staff messaging and notifications
  • Applicant recruitment pipeline from offer to hire
  • AI progress notes and voice-to-note structuring
  • Coordinator copilot — plain-English questions over roster and budgets
  • Multi-site executive dashboard and operational reports

On mobile too

NDIS modules appear in HealthOS Worker and HealthOS Family where roles and permissions allow — field shift workflows, manager live views, coordinator claims, and family document signing on the same record.

Explore mobile apps →
Compliance

Built for auditors and quality teams

Evidence mapping, expiry tracking, and reportable incident workflows — not spreadsheets on the side.

  • NDIS Practice Standards ×9 (evidence mapping, audit-ready export)
  • Onboarding checklists — forms, documents, and profile fields with clear progress
  • Service agreements with participant and representative signing
  • Mandatory child abuse reporting register
  • Cultural safety fields on person profiles
  • NDIS Worker Screening (per-state, expiry tracking, interstate checks)
  • PACE + PRODA (dual-system, per-participant flag, migration tracking)
  • SCHADS Award 2010 (penalty rates, loadings, allowances)
  • Incident management (NDIA reportable deadlines tracked)
  • Behaviour Support Plans (encrypted, restrictive practice logs)
  • NDIS Price Guide (automatic updates, rate validation)
HealthOS Intelligence

AI that respects regulated care

Cut coordinator rework: draft goal-linked progress notes in minutes, pre-validate claims before submission, and ask operational questions in plain English — always labelled and held for human review.

Read the Responsible AI policy →

Pricing

NDIS from $10/worker/mo

NDIS is a complete module — platform core plus this program only. You are not charged for other funding streams until you enable them. Add a second program for 20% off add-ons, or all three for 45% — lower per-worker cost as you grow, not a penalty for running more.

Build your estimate →

Running NDIS, Home Care, or Allied Health together? See how one record works across all three.

Looking by state? See NDIS in NSW, VIC, QLD, and WA.