For NDIS plan managers
The work that fills your week
If your team spends evenings reconciling spreadsheets or chasing missing evidence, this is the operational ground HealthOS targets.
- Processing high invoice volumes from many providers without missing duplicates or pricing errors
- Keeping participants and providers informed about claim status without manual emailing
- Tracking budget burn rates across many participants concurrently
- Reconciling NDIA remittance against batched claims efficiently
- Auditing plan-managed activity for compliance and PAYG visibility
Where this changes
Specific capabilities mapped to the role, not generic feature lists.
First-class plan management
Self, plan-managed, and NDIA-managed pathways treated as distinct flows — not all squeezed into a single submission form.
Invoice processing at volume
Structured invoice intake, price guide validation, and duplicate detection to keep batches clean.
Participant portals included
Participants and representatives see the same budget data the plan manager works from — fewer phone calls, more transparency.
PACE batches and reconciliation
Submit batches, reconcile remittance, and surface participants approaching plan end or insufficient budget categories.
Plan managers close claim cycles faster, with fewer rejections and an audit trail that satisfies both participants and the NDIA.