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CareOS
CarePlace

Find disability, aged care & allied health support in Australia

CarePlace connects people seeking support with registered Australian providers who have current capacity — NDIS, home care, aged care, and allied health. Submit a de-identified request or browse provider capacity by suburb and state.
Find support →Browse provider capacity
Step 1

Tell us what you need

Share the supports you’re looking for, your location, and how it’s funded. No names or sensitive details on a public board.

Step 2

Providers with capacity respond

Registered providers who have published availability for your area and program can send you an offer through CarePlace.

Step 3

You choose who to work with

Review offers on your private status page and share contact details only with the provider you accept.

For participants, families & carers

Use Find support to describe what you need, or browse provider capacity when you already know the type of support and region you want.

For registered providers

CarePlace is built into the CareOS staff portal — publish capacity, review inbound requests, and match compliantly. Talk to us about CareOS.

Frequently asked questions

What is CarePlace?
CarePlace is a free capacity-and-needs exchange on CareOS. People and families can describe the support they need (without posting their identity publicly), and registered providers with current capacity can respond. It covers NDIS, aged care, home care, and allied health.
Is CarePlace free for participants and families?
Yes. Submitting a support request and browsing provider capacity listings is free. CareOS does not charge participants to find support and does not take a percentage of care funding.
How is my privacy protected on Find support?
Your public request is de-identified — suburb, state, program, and support types only. Your name and contact details are stored securely and shared with a provider only after you accept their offer on your private status link.
What is the difference between Find support and Browse provider capacity?
Find support lets you describe what you need and notifies matching providers. Browse provider capacity shows organisations that have published current availability; you can request a specific listing so only that provider receives your request.
Does CareOS employ or vet providers on CarePlace?
No. CareOS surfaces provider capacity and support needs. Providers remain responsible for compliance, screening, and service delivery. Always confirm registration and suitability before engaging a provider.

How shift board, CarePlace, and CareOS fit together

CareOS runs on three layers: the paid platform your organisation subscribes to, coordinator tools inside that platform, and free public surfaces that help workers and families discover opportunities.

  1. Step 1

    CareOS platform (paid)

    NDIS, aged care & allied health providers

    Rostering, claims, compliance, forms, portals, and optional CareOS Intelligence — priced per program and worker on /pricing. Organisations sign up, onboard staff, and run regulated workflows here.

    See pricing →
  2. Step 2

    Shift board (inside platform)

    Coordinators at subscribing providers

    When a shift is unfilled, coordinators publish it to eligible workers with compliance requirements (screening, AHPRA, vehicle, etc.). Workers respond in the CareOS Worker app. This is not a separate product — it is part of rostering.

    Shift board for providers →
  3. Step 3

    Public shift listings (free to browse)

    Support workers & clinicians seeking coverage shifts

    Selected open shifts appear on careos.au/shifts so workers can express interest. Your employer must already use CareOS (or the listing is hosted for a pilot provider). You do not purchase CareOS as an individual worker.

    Browse open shifts →
  4. Step 4

    CarePlace (free exchange)

    Families, participants & providers with capacity

    De-identified support needs and provider capacity listings — a marketplace layer on CareOS. CareOS does not employ workers or guarantee outcomes; providers and participants choose who to engage.

    Explore CarePlace →
  5. Step 5

    Public job board (free to browse)

    People seeking employment with a provider

    Vacancies posted by organisations using CareOS recruitment — different from single-shift coverage. Apply through the listing; employment relationship is with the provider.

    Browse jobs →

CareOS surfaces provider capacity and support needs. CareOS does not employ, vet, or guarantee any worker or provider, and is not a party to any care arrangement.