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HealthOS
Native mobile apps

The full platform in your pocket — field, office, and family

HealthOS Worker mirrors your web portal for coordinators, managers, and support workers. HealthOS Family gives participants and representatives schedule, documents, and messaging on phone — same record, same compliance gates, no second vendor.

Both apps ship with every HealthOS organisation. Roles and program modules control what each person sees — not a separate mobile SKU.

Get startedAll platform featuresShift board workflow

Two apps — role-scoped by design

Worker app menus mirror the web staff portal (field tabs vs office tabs). Family app uses a light participant theme. Each role below shows three representative screens from the real apps.

Field staff see Shifts · Calendar · Clock In · Notes · More. Office and manager roles see Home · Calendar · Messages · Modules · More — with program lens and permission-scoped modules matching the web portal.

Field workers get Shifts, Calendar, Clock-in, Notes, and More — with offline sync, voice notes, and shift board responses.

Good afternoon, Jess

Next shift in 45 minutes

Community access with Sam — Cremorne SIL

AI-generated

2

Today

18h

This week

2:00 pm

Next

Clock inCalendarOpen shiftsMessages

Today

NDISIn progress

Sam T.

Community access

9:00 am – 1:00 pm

Home CareConfirmed

Alex R.

Personal care

2:00 pm – 5:00 pm

Shifts tab — dashboard, quick actions, today’s roster

Shift

Sam T.

NDISIn progress

Community access

2h 14m

9:00 am – 1:00 pm · Cremorne SIL

Add progress noteVoice note
Travel logMedications · 2 dueShift-end questions

Draft notes saved offline — sync when connected

Active shift — clock-in, notes, travel, medications

Open shifts

NDISCommunity access

Sam

Saturday morning cover — participant prefers familiar staff.

Accept to register interest — coordinator assigns

Sat 14 Jun · 9:00 am – 1:00 pm

Cremorne SIL

Requirements

· NDIS Worker Screening current

· First aid current

· No overlapping shifts

AcceptDecline
Shift board — eligibility, requirements, accept or decline

HealthOS Worker — by role

Field workers

Shifts, notes, and compliance at the point of care

Support workers and clinicians run their day from one app — clock in, document offline, respond to shift board posts, and sync when connectivity returns.

  • Today’s shifts with clock-in, progress timer, and state timeline
  • Offline shift notes with sync — voice-to-note structuring when AI is enabled
  • Open shift board — eligibility, published requirements, accept or decline
  • Travel log, shift-end questions, medications, and residential floor views
  • Allied health sessions, telehealth join, care minutes quick-log (Home Care)
  • Push alerts for roster changes, messages, and shift board matches
  • Smart handover, running-late signal, and maps directions to site

Managers

Live operations without living at a desk

Site and roster managers see what is happening now — active shifts, open claims on the board, leave queues, and team coverage from the manager hub.

  • Manager hub with live in-progress shifts and elapsed time
  • Open shift claims queue — approve assignees with continuity in mind
  • Team today, leave approval, and active shift drill-down
  • Intelligent dashboard — AI-labelled insight cards with one-tap actions
  • Unread messages and notifications aligned with the web portal
  • Program lens picker when you run NDIS, Home Care, or Allied Health

Coordinators & office staff

Most of the web portal — wherever staff work

Coordinators, billing officers, HR, and compliance leads access the modules they use daily. Permissions match the web portal; program modules gate NDIS, Home Care, and Allied Health menus.

  • Roster, planner, timesheets, appointments, and AI roster draft
  • Claims, invoicing, plan management, CHSP, DEX, and remittance views
  • Persons, caseload, admissions, tasks, incidents, and forms review
  • Compliance dashboards, quality standards, restrictive practices, complaints
  • HRM — workers, recruitment, leave, payroll export, subcontractors
  • NDIS hub, SIL homes, Medicare, HICAPS, HealthLink, MHCP integrations
  • Messages, operational reports, and web handoff for anything not yet native

Family & participants

Schedule, documents, and updates — without a desktop login

Participants and authorised representatives use HealthOS Family on iOS and Android. Coordinators publish the same onboarding progress and family-friendly updates they manage in the office.

  • Schedule and shift details with program-aware views
  • Goals and budget visibility where your organisation enables it
  • Care team directory and secure messaging
  • Documents library — review, upload, and sign service agreements
  • Onboarding progress for forms and documents on the person file
  • Notifications, activity timeline, and coordinator-published updates
  • Telehealth join and feedback — multi-language support (i18n)
  • Representative switching when one carer manages multiple people
Portals & family engagement on /features →

See mobile in context

Start with field workers workflows on the dedicated pages below — shift board, onboarding, and team access all reference the same apps.

Shift board + worker appOnboarding on mobileTeam access & field staff