Skip to main content
Home Care

Aged care software — never miss a SIRS Priority 1 deadline again

For Directors of Care and Quality Managers carrying the weight of SIRS, Quality Standards audit, and family expectations on the same shoulders. HCP Level 1–4, CHSP, Support at Home, residential beds, MAC claims, and Priority 1 deadline dashboards — on the same client record as NDIS or allied health when your organisation runs more than one program.

HCP Level 1–4 & CHSP

HealthOS Intelligence

Ask

Capabilities

What Home Care teams get

Production-ready depth for this funding stream — rostering, claims, compliance, forms, and documentation. Shared with your other programs only when you choose to enable them.

Rostering & workforce

  • Shift rostering, planner & recurring series
  • AI roster draft, shift board & timesheets
  • Worker credentials, leave & mobile shift notes
  • Bulk staff invites and custom roles
  • Program leads scoped to Home Care when you run multiple programs
  • Push alerts for shift and message changes on the worker app
  • Shared person record when clients also receive NDIS or allied health

Packages, MAC & CHSP

  • HCP Level 1–4 package budgets and care plans
  • Support at Home funding hub — caps, labels & consumer contribution
  • CHSP service records on the same participant file
  • My Aged Care referral inbox, waitlist & MAC ID validation
  • HCP claim submission, reconciliation & remittance
  • DEX quarterly CHSP reporting
  • Home care claims and invoicing

Clinical & care delivery

  • Falls risk (FRAT) and post-fall documentation
  • Wound care register and deterioration alerts
  • Goal-aligned progress notes and note review
  • Advance Care Directive documents highlighted on the person file
  • Built-in aged care form templates (assessments, agreements, reviews)
  • Forms and documents progress on every client and worker profile
  • Send a secure link when someone else needs to finish paperwork
  • Medications, incidents & documents
  • Appointments, tasks & caseload views

Quality, residential & pharmacy

  • Aged Care Quality Standards evidence mapping
  • Serious Incident Response Scheme (SIRS) workflows
  • Residential bed occupancy and admissions waitlist
  • RAD ledger and resident fee tracking
  • Infection outbreak register for residential settings
  • Residential care minutes dashboard
  • Star ratings and quality benchmarks
  • AN-ACC documentation support
  • Pharmacy sync (Fred Dispense & MedChart gateways)

Portals & intelligence

  • Participant and family portals
  • Coordinators publish family-friendly updates to the portal
  • Sign documents and agreements from the mobile family app
  • Families see onboarding progress for forms and documents
  • Secure messaging and notifications
  • AI progress notes and voice-to-note structuring
  • Coordinator copilot for roster and compliance questions
  • Multi-site reporting when you operate across locations

On mobile too

Home Care modules appear in HealthOS Worker and HealthOS Family where roles and permissions allow — field shift workflows, manager live views, coordinator claims, and family document signing on the same record.

Explore mobile apps →
Compliance

Built for auditors and quality teams

Evidence mapping, expiry tracking, and reportable incident workflows — not spreadsheets on the side.

  • Aged Care Quality Standards ×8 (evidence mapping, audit-ready export)
  • Onboarding checklists — forms, documents, and profile fields with clear progress
  • Serious Incident Response Scheme (SIRS, Priority 1 & 2)
  • My Aged Care — referrals, claims & package sync
  • CHSP service records & DEX quarterly reporting
  • Falls risk (FRAT) & post-fall documentation
  • Wound care register & deterioration alerts
  • Residential care minutes & star-rating benchmarks
  • Residential bed occupancy, RAD ledger & outbreak register
  • Support at Home funding hub (caps & consumer contribution)
  • Admissions waitlist & MAC referral intake
  • HCP + CHSP budget management
HealthOS Intelligence

AI that respects regulated care

Structure HCP-aligned progress notes, align documentation to care plans, and give coordinators plain-English answers across roster and compliance — with human review before anything is final.

Read the Responsible AI policy →

Pricing

Home Care from $10/worker/mo

Home Care is a complete module — platform core plus this program only. You are not charged for other funding streams until you enable them. Add a second program for 20% off add-ons, or all three for 45% — lower per-worker cost as you grow, not a penalty for running more.

Build your estimate →

Running NDIS, Home Care, or Allied Health together? See how one record works across all three.

Looking by state? See Home Care in NSW, VIC, QLD, and WA.