NSW · Home Care
Home Care software for providers in New South Wales
NSW residential aged care and Home Care Package providers operate under the Aged Care Quality Standards and SIRS, with significant CHSP volume across metro Sydney and regional centres.
Major centres: Sydney, Newcastle, Wollongong
NSW operations
What aged care & home care teams in New South Wales get with HealthOS
Full Home Care depth from day one — rostering, claims, compliance, and family portals — hosted in Australia and tuned for how New South Wales providers actually work.
- HCP Level 1–4 & CHSP on one record
- Support at Home funding hub
- Residential beds, RAD & outbreaks
- Admissions waitlist & MAC referrals
- My Aged Care referrals & claims
- CHSP services & DEX reporting
- Family updates published to the portal
- Advance Care Directive document tracking
- Falls risk & wound care
- SIRS & Quality Standards (8)
- Care minutes & star ratings
- Participant & family portals
Compliance in NSW
- Aged Care Quality Standards ×8 (evidence mapping, audit-ready export)
- Onboarding checklists — forms, documents, and profile fields with clear progress
- Serious Incident Response Scheme (SIRS, Priority 1 & 2)
- My Aged Care — referrals, claims & package sync
- CHSP service records & DEX quarterly reporting
- Falls risk (FRAT) & post-fall documentation
Hosted in Australia
HealthOS production runs in Sydney (ap-southeast-2) with Melbourne disaster recovery — meeting Privacy Act 1988 expectations for health, disability, and aged care providers wherever in Australia you operate.
Pricing is published per program on /pricing; multi-program bundles reward providers serving more than one funding stream.
Next steps
Ready to evaluate HealthOS in New South Wales?
See a tailored walk-through using your own funding mix and site footprint.