VIC · Home Care
Home Care software for providers in Victoria
Victorian aged care providers operate under nationally consistent SIRS and Quality Standards while engaging with state-funded home and community programs through HACC-PYP transitions.
Major centres: Melbourne, Geelong, Ballarat, Bendigo
VIC operations
What aged care & home care teams in Victoria get with HealthOS
Full Home Care depth from day one — rostering, claims, compliance, and family portals — hosted in Australia and tuned for how Victoria providers actually work.
- HCP Level 1–4 & CHSP on one record
- Support at Home funding hub
- Residential beds, RAD & outbreaks
- Admissions waitlist & MAC referrals
- My Aged Care referrals & claims
- CHSP services & DEX reporting
- Family updates published to the portal
- Advance Care Directive document tracking
- Falls risk & wound care
- SIRS & Quality Standards (8)
- Care minutes & star ratings
- Participant & family portals
Compliance in VIC
- Aged Care Quality Standards ×8 (evidence mapping, audit-ready export)
- Onboarding checklists — forms, documents, and profile fields with clear progress
- Serious Incident Response Scheme (SIRS, Priority 1 & 2)
- My Aged Care — referrals, claims & package sync
- CHSP service records & DEX quarterly reporting
- Falls risk (FRAT) & post-fall documentation
Hosted in Australia
HealthOS production runs in Sydney (ap-southeast-2) with Melbourne disaster recovery — meeting Privacy Act 1988 expectations for health, disability, and aged care providers wherever in Australia you operate.
Pricing is published per program on /pricing; multi-program bundles reward providers serving more than one funding stream.
Next steps
Ready to evaluate HealthOS in Victoria?
See a tailored walk-through using your own funding mix and site footprint.