Built for
For home care providers
Home care covers HCP Level 1–4, CHSP, and Support at Home — each with its own funding mechanics and reporting. HealthOS treats home care as a complete program, not a CHSP module bolted onto a residential product.
Day to day
The work that fills your week
If your team spends evenings reconciling spreadsheets or chasing missing evidence, this is the operational ground HealthOS targets.
- Tracking HCP package budgets against approved care plans
- Submitting CHSP DEX reporting accurately each quarter
- Managing My Aged Care referrals and waitlists
- Rostering carers across long-distance metro and regional patches
- Keeping families informed via portals rather than phone calls
How HealthOS helps
Where this changes
Specific capabilities mapped to the role, not generic feature lists.
Support at Home funding hub
Caps, labels, and consumer contribution tracking on the same Person as the rest of their services.
CHSP DEX quarterly reporting
CHSP service records, DEX-ready exports, and reconciliation on one workspace.
My Aged Care intake
Referral inbox, MAC ID validation, and waitlist management from one screen.
Family portals included
Families see schedule, updates, and onboarding progress without coordinator phone calls.
Home care providers see one program view across HCP, CHSP, and Support at Home — with the audit and family experience improving at the same time.
Next steps