Compare
HealthOS vs CareMaster
Established aged care and residential care management software
Aged care
CareMaster pricing
Traditional per-site or per-bed licensing; quote-based
HealthOS pricing
Published per program on /pricing. Pay only for programs you enable; bundle discounts with two or three programs.
Honest read
Strengths and typical gaps
We respect incumbents — this is a buyer's checklist, not a hit piece.
Where CareMaster is strong
- Deep aged care and residential workflows
- Familiar to long-running residential providers
- Care minutes and quality reporting heritage
Where teams look elsewhere
- NDIS disability rostering and claiming are not native
- Allied health practice billing is typically a separate clinic system
- Modern participant/family mobile experience may require add-ons
- Multi-program organisations often maintain duplicate client records
Side by side
Feature comparison
| Capability | CareMaster | HealthOS |
|---|---|---|
| Residential & HCP | Core | HCP, CHSP, SaH, residential beds |
| SIRS workflows | Established | Priority 1 & 2 with deadlines |
| My Aged Care claims | Supported | Referral inbox, MAC ID, reconciliation |
| NDIS on same record | Not native | Same Person + NDIS module |
| Allied health | Separate product | Medicare/DVA/NDIS episodes |
| Shift board (coverage) | Varies | Built-in with compliance publish |
| AI documentation | Limited | Optional governed Intelligence |
| Data hosting | Vendor-dependent | AU Sydney primary, Melbourne DR |
Why providers switch
CareMaster remains a strong choice for residential-first operators. HealthOS suits organisations adding NDIS or allied health, or replacing multiple siloed systems with one Australian-hosted record and roster.