Migration playbook
Switch from CareMaster to HealthOS
Move from CareMaster to HealthOS when you are adding NDIS or allied health alongside aged care — keep SIRS and Quality Standards depth, gain a unified record.
Typical timeline: 6 weeks · Built for Australian funding rules · No disruption to active claims
Why providers switch from CareMaster
- You are entering NDIS or growing community allied health alongside aged care
- Duplicate client records across residential, home care, and community work
- You want a modern family experience without bolt-on portals
- You need an Australian-hosted platform across all programs you run
Migration playbook
- Step 1
Aged care record mapping (weeks 1–2)
Residential beds, HCP packages, CHSP services, and Support at Home enrollments are mapped to HealthOS structures. SIRS history is imported with deadlines preserved.
- Step 2
Person consolidation across programs (weeks 2–4)
Clients with NDIS or allied health overlap collapse into one Person record. Funding hubs show each program's budget separately while sharing demographic and contact data.
- Step 3
Roster, SCHADS, and family portal cutover (weeks 4–6)
Rostering moves with SCHADS validation; the family portal goes live so representatives see care plans, schedules, and progress in one place.
Common questions
- Can we keep using CareMaster for residential while moving home care?
- We do not recommend split operation long-term, but a phased go-live where home care moves first followed by residential is supported.
Side-by-side comparison
See the full feature comparison between HealthOS and CareMaster.
HealthOS vs CareMaster →