Compare
HealthOS vs Lumary
Disability and community services platform with CRM-style participant management
NDIS
Lumary pricing
Enterprise-style licensing; typically quote-based
HealthOS pricing
Published per program on /pricing. Pay only for programs you enable; bundle discounts with two or three programs.
Honest read
Strengths and typical gaps
We respect incumbents — this is a buyer's checklist, not a hit piece.
Where Lumary is strong
- Broad disability sector footprint
- Participant CRM and service delivery workflows
- Configurable for larger multi-site organisations
Where teams look elsewhere
- Implementation and change management can be lengthy
- Aged care Quality Standards and MAC workflows are not the core product
- Allied health practice tools (MBS, encrypted clinical notes) sit outside typical scope
- Pricing and AI capabilities are less transparent on the public site
Side by side
Feature comparison
| Capability | Lumary | HealthOS |
|---|---|---|
| NDIS participant CRM | Mature | Person record + enrollments + goals |
| Rostering & SCHADS | Available | Roster, timesheets, SCHADS Award 2010 |
| PACE claiming | Supported | PACE + PRODA with budget hard blocks |
| Aged care / SIRS | Not primary | SIRS, Quality Standards, residential |
| Allied health | Not primary | Full practice module |
| Time to value | Longer enterprise rollouts | Modular — enable one program first |
| Published pricing | Quote-led | Public /pricing with bundle discounts |
| Mobile worker + family | Available | Worker + person/family apps included |
Why providers switch
Lumary fits large disability-only organisations with budget for enterprise rollout. HealthOS targets providers who want NDIS depth without paying for home care or allied health until needed — and smaller teams that want transparent per-program pricing.