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Migration playbook

Switch from Lumary to HealthOS

Migrate from Lumary to HealthOS for transparent per-program pricing, native aged care and allied health, and faster time to value.

Typical timeline: 6 weeks · Built for Australian funding rules · No disruption to active claims

Why providers switch from Lumary

  • Enterprise rollout has stalled or change-management cost is unsustainable
  • You need aged care SIRS / Quality Standards or allied health practice tools natively
  • Total cost of ownership has grown with modules and configuration
  • You want a single person record across programs you actually run

Migration playbook

  1. Step 1

    Program map and scope (weeks 1–2)

    We document the disability workflows you actually use in Lumary, then map them to HealthOS modules. Anything you do not use today is not migrated.

  2. Step 2

    Person, plan, and enrollment migration (weeks 2–4)

    Participants, plans, budgets, goals, and active service bookings are exported and imported with full traceability. PACE participants are validated against current claim status.

  3. Step 3

    Rostering and SCHADS cutover (weeks 4–6)

    Roster templates, SCHADS configuration, and shift patterns rebuild in HealthOS with parallel validation on one pay cycle before live cutover.

  4. Step 4

    Add aged care or allied health on the same record (weeks 6+)

    Where a second program is in scope, HCP/CHSP enrollment or AlliedHealthEpisode attach to the same Person — no separate platform fee.

Common questions

Will switching from Lumary disrupt active PACE claims?
No. We migrate after a fortnightly claim batch completes and only redirect submissions once the next batch is queued in HealthOS with pre-validation.
Is HealthOS suited to large multi-site organisations?
Yes. HealthOS supports multi-site organisations with site-aware rostering, scoped permissions, and centralised compliance — without an enterprise-class rollout.

Side-by-side comparison

See the full feature comparison between HealthOS and Lumary.

HealthOS vs Lumary