Compare
HealthOS vs ShiftCare
NDIS-focused rostering and workforce management for disability providers
NDIS
ShiftCare pricing
Per-user subscription; quote or published tiers depending on plan
HealthOS pricing
Published per program on /pricing. Pay only for programs you enable; bundle discounts with two or three programs.
Honest read
Strengths and typical gaps
We respect incumbents — this is a buyer's checklist, not a hit piece.
Where ShiftCare is strong
- Strong NDIS rostering and mobile worker workflows
- Established presence with Australian disability providers
- Shift-focused UX coordinators know quickly
Where teams look elsewhere
- NDIS-centric — aged care (HCP/CHSP/SaH) and allied health are out of scope
- Separate products often needed for MAC claims, SIRS, or practice billing
- No unified person record when clients also receive home care or allied health
- Forms, plan management depth, and PACE/PRODA claiming vary by integration
Side by side
Feature comparison
| Capability | ShiftCare | HealthOS |
|---|---|---|
| NDIS rostering | Core strength | Core — roster, shift board, mobile worker |
| PACE / PRODA claiming | Varies / add-ons | Built-in batches and pre-validation |
| Plan management (3 pathways) | Limited | Self, plan-managed, NDIA-managed |
| Aged care (HCP, CHSP, SaH) | Not in product | Full program module |
| Allied health billing | Not in product | Medicare, DVA, NDIS episodes |
| One person record | NDIS participant focus | Person across all enabled programs |
| Practice Standards evidence | Partial | Nine standards mapping + export |
| Governed AI (claim check, notes) | Limited / third-party | Optional Intelligence bundle |
Why providers switch
Providers often evaluate ShiftCare when rostering is the pain point but later need plan management, claiming, or a second system for home care. HealthOS starts at full NDIS depth and lets you add aged care or allied health on the same record when you are ready — with bundle pricing instead of a second platform fee.