Migration playbook
Switch from AlayaCare to HealthOS
Switch from AlayaCare to an Australian-first platform — NDIS, aged care, and allied health on one record with documented Sydney/Melbourne data residency.
Typical timeline: 6 weeks · Built for Australian funding rules · No disruption to active claims
Why providers switch from AlayaCare
- You want a platform purpose-built for Australian funding rules first
- Module-by-module pricing has grown faster than your operational footprint
- NDIS PACE depth, SCHADS payroll, or allied health are not turnkey today
- You need documented AU data residency (ap-southeast-2 primary, ap-southeast-4 DR)
Migration playbook
- Step 1
Australian funding-rule audit (weeks 1–2)
We confirm which Australian funding flows you operate (NDIS, HCP, CHSP, SaH, Medicare, DVA) and validate that each has a first-class workflow in HealthOS — not a configuration of a generic care platform.
- Step 2
Client / participant migration (weeks 2–4)
Client records, care plans, and schedules export from AlayaCare and import into HealthOS with goal continuity preserved.
- Step 3
Multi-program go-live (weeks 4–6)
NDIS, aged care, and allied health programs go live program by program, with PACE/PRODA, MAC, and Medicare billing live on each cutover date.
Common questions
- Is HealthOS hosted in Australia?
- Yes. Production data lives in AWS ap-southeast-2 (Sydney) with disaster recovery in ap-southeast-4 (Melbourne). No customer data leaves Australian regions.
Side-by-side comparison
See the full feature comparison between HealthOS and AlayaCare.
HealthOS vs AlayaCare →