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Migration playbook

Switch from Cliniko to HealthOS

Already on Cliniko? Move to HealthOS when you also deliver NDIS-funded therapy in homes or share clients with disability and aged care arms.

Typical timeline: 4 weeks · Built for Australian funding rules · No disruption to active claims

Why providers switch from Cliniko

  • You deliver NDIS-funded allied health in homes or community
  • You share clients with a disability or aged care arm of the organisation
  • You need encrypted clinical notes and worker apps for in-home staff
  • You want one person record between clinic and provider operations

Migration playbook

  1. Step 1

    Practice scope (week 1)

    We confirm the clinic services that stay in Cliniko-style flows and the NDIS or aged care episodes that need to move into HealthOS practice operations.

  2. Step 2

    Patient → Person migration (weeks 1–3)

    Patient records export from Cliniko; shared patients across disability or aged care collapse into one Person record. Clinical notes import to AES-256 encrypted clinical fields.

  3. Step 3

    NDIS episodes and in-home rostering go live (weeks 3–4)

    NDIS-funded episodes are attached to Person with budget visibility; in-home rostering uses the same worker app as disability and aged care staff.

Common questions

Will I lose Cliniko's online booking experience?
No. HealthOS includes online appointment booking, telehealth, and class scheduling. Cliniko-style patient self-service remains available in a modern interface.

Side-by-side comparison

See the full feature comparison between HealthOS and Cliniko.

HealthOS vs Cliniko